2. Create a Community
Use this section when creating either a top-level community or a sub-community.
Goal
Create a community in the correct hierarchy with complete descriptive fields.
Prerequisites
- Permission to create communities
- Confirmed parent location in Vtext
- Approved naming pattern for the new community
When to Create a Community
- Create a top-level community for a new major program area
- Create a sub-community when work belongs under an existing parent
Steps
- Open New from the sidebar.
- Select Community.
- Choose top-level placement or select the correct parent community.
- Complete required fields.
- Save.
Community Fields
- Name
- Logo
- Introductory text
- Short description
- Copyright text
- News text
After Saving
- Verify placement in the hierarchy
- Confirm that display text is complete and readable
- Confirm naming consistency with related communities
QC Checklist
- [ ] Community appears under the correct parent
- [ ] Name follows local conventions
- [ ] Intro and short description are complete
- [ ] Required fields are not blank
Troubleshooting
- Incorrect hierarchy: edit and move per local procedure
- Missing descriptions: reopen and complete descriptive fields
- Naming mismatch: update title to match local pattern